Access Statement for Haven Crest
7 bedroom guesthouse with en-suite facilities and dining room.
DAMAGE TO HOTEL PROPERTY
We reserve the right to charge a guest the cost of rectifying the damage caused by the deliberate, negligent or reckless act of the guest to the hotel?s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest?s credit/debit card or send an invoice for the amount to the registered address. We will make every effort to rectify any damage caused, prior to contracting specialists to make the repairs and therefore will make every effort to keep any costs incurred by the guest to the minimum.
The Haven Crest, operates a strict no smoking policy throughout the hotel. Guests wishing to smoke, may do so by the cigarette bins at the front of the hotel. Any guest found smoking inside the building will be asked to leave immediately without a refund. The hotel reserves the right to further charge for the cleaning of the room and loss of business for 24 hours after the guest has departed, in order to clear the room of smoke before re-letting it to another guest.
Arrival &Car Parking Facilities
Main Entrance, Reception
Public Areas - Hall, Stairs, Landing, Corridors etcCarpet throughout
Public Areas - lobby etc
Bedrooms &Sleeping Areas
Bathroom, Shower &WC [Ensuite]
Additional InformationEvacuation procedure highlighted on back of door.
137, Upgang Lane,
Contact Telephone and Email Address
We welcome your feedback to help us continually improve if you have any comments please phone 01947 605187