COVID - 19

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HAVEN CREST?S COMMITMENT TO YOU,
OUR GUESTS, AS WE NAVIGATE THROUGH CORONAVIRUS (COVID-19)

The safety and security of our guests and staff remains our highest priority. We are doing everything we can to ensure your stay with us is a comfortable one. Haven Crest has introduced a new standard of b&b cleanliness and disinfection to ensure Haven Crest guests enjoy an even cleaner and safer stay

Haven Crest CleanStay builds upon Haven Crest?s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use.

Should you require any additional cleaning in your room, please do not hesitate to contact us.

Health and Hygiene

Haven Crest has introduced a new standard of b&b cleanliness and disinfection to ensure Haven Crest guests enjoy an even cleaner and safer stay

Haven Crest CleanStay builds upon Haven Crest?s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use.

The program will include:

  • Haven Crest CleanStay Room Seal to indicate that guest rooms haven?t been accessed since they were cleaned
  • Extra disinfection of top 10 high touch areas in guest rooms including light switches and door handles
  • Increased cleaning frequency of public areas
  • Guest-accessible disinfecting wipes at entrances and high traffic areas
  • Reduced paper amenities (like pads and guest directories) in rooms
  • Enhanced cleaning &other changes to breakfast dining room and meeting spaces
  • Enhanced staffs safety and well-being with personal protective equipment and enhanced training and protocols
  • The rollout of Haven Crest CleanStay will begin at Haven Crest bed&breakfast this month.

Current Health and Hygiene Standards.

We take great pride in maintaining the highest standards of cleanliness and hygiene. Given the effects of COVID-19, we have taken additional measures in our b&b today, developed in consultation with global and local public health authorities (including the WHO and CDC), to make our cleaning and hygiene protocols even more rigorous:

Our B&B teams are receiving ongoing briefings and enhanced operating protocols.

We have increased the frequency of cleaning our public areas (including hallway, staircase, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.

We will continue to adjust food and beverage service in accordance with current food safety recommendations.

We have increased the deployment of hand sanitizers.

What to Expect During Your Stay.

We have made some small modifications such as back to back seating, increased distances between tables, removal of breakfast buffet and updated sanitisation procedures. Please reach out to us directly to understand their latest local guidelines.

Social Distancing.

Social Distancing continues to be a recommended or required practice in public settings. We?ve adjusted common areas in our b&b to help guests adhere to these guidelines. During your stay, please be mindful of other guests and staffs and maintain the suggested one meter of distance.

Masks and Other Protective Equipment.

Our staff wear face coverings while in public areas. As such, we recommend bringing one with you. Our b&b have adjusted check-in and other processes to allow for limited contact with staff for continued safety.